Contact Information
We offer email-base customer support on all of our licensed products. If you are having trouble, go to our support site at http://support.jrtwine.com and have a look over the FAQs and other resources. If you still need further assistance, open a trouble ticket via that site or by sending an email to support@jrtwine.com.
If you have installation or registration problems with any product, please review the FAQ section of the support site. Most of the problems with installation or registration are covered there.
Address:
379 Shirley Hill Road
Goffstown, NH
Phone: 877-697-6704 (not for retail customer support!)
Fax: 603-816-1978
Monday - Friday:
9:00 am - 5:00 pm EST
Email:
Technical support web site: http://support.jrtwine.com
Technical support: support@jrtwine.com
Customer Service and Sales: custserv@jrtwine.com
Quick Facts:
Our first commercial product, Check Favorites, was a modest success, selling just over 250 licenses as of 2011.
Our second commercial product, Delete FXP Files, has more than 1200 licensed users of the Classic Edition as of Feb. 2011, and has exceeded expectations for a product that originally targeted a very small segment. The latest version of the product, Delete FXP Files 2009, also continues to exceed sales targets.